We know how important it is to strike the right balance between accommodating guests and protecting your investment. Our cancellation policy is designed with both in mind.

• 30+ days before arrival: Guests receive a full refund, minus a $25 cancellation fee.
• 7–30 days before arrival: The 25% deposit is forfeited.
• Within 7 days of arrival: Guests forfeit the full stay amount.

This policy ensures your Portland vacation rental remains booked while minimizing last-minute disruptions. It’s all about maintaining a dependable booking pipeline while offering peace of mind to your guests.

To safeguard your property, we require a security deposit for every booking. This deposit is reserved just before the guest’s arrival and is fully refunded after their stay, provided no damages occur.

Our streamlined process not only protects your investment but also creates a smooth experience for guests, leaving them eager to book again and rave about their stay.

Managing a vacation rental is more than just bookings—it’s about delivering exceptional experiences while maximizing your ROI. Our Portland vacation rental management services include:

• Marketing and listing optimization
• Guest communication and booking management
• Professional cleaning and maintenance
• Financial reporting

We handle the hard work, so you can enjoy the benefits of owning a profitable short-term rental without the day-to-day hassle.

Your property deserves to stand out in Portland’s competitive vacation rental market. We combine professional photography, compelling descriptions, and strategic listings on platforms like Airbnb, Booking.com, and VRBO to showcase your home.

We list you across numerous OTA platforms like Airbnb and VRBO, along with our website, social media channels, and email marketing to maximize visibility.

Professional photography and optimized descriptions are used to highlight your property’s unique features, helping it stand out in the competitive Eugene-Springfield market.

Our marketing strategies are continuously adjusted to ensure your rental remains visible and appealing to potential guests. This proactive approach ensures your Eugene-Springfield vacation rental is consistently booked.

Today’s travelers expect convenience and flexibility, and our check-in and check-out process is designed to exceed those expectations while safeguarding your property. We offer keyless entry systems that allow guests to access your Portland vacation rental effortlessly at their convenience, eliminating the need for physical key exchanges.

Each guest receives detailed, customized welcome instructions ahead of their arrival, including information about the property, local recommendations, and troubleshooting guides for common issues. This ensures they feel prepared and at home from the moment they arrive.

During their stay, our team is just a message or call away to assist with any questions or needs—whether it’s clarifying house rules, helping with appliance issues, or offering concierge-style recommendations. This high-touch approach leads to a seamless guest experience, which translates to glowing reviews and repeat bookings. Upon departure, we perform a thorough inspection to ensure your property is secure and ready for the next guest.

Protecting your investment starts with ensuring responsible, trustworthy guests book your Portland vacation rental. Our screening process includes a combination of advanced technology and personal judgment to vet each reservation.

We use identity verification tools that confirm guests are who they say they are, along with reviewing their profiles on platforms like Airbnb and VRBO for past reviews and ratings. For direct bookings, we request additional details such as purpose of stay and number of occupants to ensure the rental aligns with their needs.

We also have criteria in place to filter out high-risk bookings, such as last-minute reservations without verified payment methods or vague responses during pre-booking communication. This comprehensive screening not only safeguards your property but also fosters trust with neighbors and the local community, reinforcing your reputation as a responsible vacation rental operator.

Maintaining your Portland vacation rental is critical to maximizing its value and guest satisfaction. We take a proactive approach by conducting regular inspections to identify and address potential issues before they escalate.

Our team is equipped to respond promptly to maintenance requests reported by guests, ensuring their comfort isn’t compromised during their stay. For repairs and upkeep, we partner with a network of trusted, licensed local contractors who understand the unique needs of vacation rentals.

From routine upkeep like HVAC servicing and landscaping to emergency repairs like plumbing or electrical issues, we handle it all with efficiency and professionalism. Our detailed maintenance logs keep you informed about the condition of your property, giving you peace of mind while ensuring it remains in top condition for future guests.

Cleanliness is a cornerstone of guest satisfaction, and our professional cleaning services ensure your Portland vacation rental leaves a lasting impression. After every guest stay, our experienced cleaning team conducts a thorough top-to-bottom cleaning that includes:

• Sanitizing high-touch surfaces like doorknobs, light switches, and remotes.
• Washing all linens and towels in accordance with strict hygiene standards.
• Replenishing basic amenities like toiletries, paper goods, and cleaning supplies.
• Performing a detailed inspection to ensure nothing is missed.

We also offer seasonal deep cleans that include tasks such as carpet shampooing, window washing, and appliance maintenance to keep your property in peak condition. This meticulous approach not only secures five-star reviews but also protects your investment by maintaining a well-cared-for environment.

Keeping your Portland vacation rental booked and profitable requires more than just listing it on major platforms. We use a multi-pronged marketing strategy that combines data-driven insights with creative optimization.

Dynamic pricing tools allow us to adjust your rates based on demand, seasonality, and local events, ensuring you remain competitive while maximizing revenue. Listings on platforms like Airbnb and VRBO are meticulously crafted with professional photography and engaging descriptions that highlight your property’s unique features.

Beyond OTAs, we leverage our website, social media channels, and email marketing to drive direct bookings, reducing reliance on third-party platforms. Our team continuously monitors market trends and adapts strategies to keep your property visible and appealing, ensuring it attracts a steady stream of guests year-round.

In addition to Portland, we offer vacation rental management all over Oregon, including:

• Bend
• Cannon Beach
• Lincoln City
• Hood River
• Pacific City
• Terrebonne
• McMinnville
• Black Butte Ranch
• Depoe Bay
• Newport
• Sunriver
• Sisters
• Mt. Hood
• Brasada Ranch
• Seaside
• Eagle Crest
• Astoria
• Lake Oswego

These locations are part of our comprehensive property management program, designed to maximize the potential of your vacation rental properties across Oregon.

Our team’s expertise extends across these regions, ensuring that your property receives the same high level of service and care no matter where it is located.

Portland’s vibrant culture, diverse neighborhoods, and year-round attractions make it an excellent market for short-term rental investments. From iconic landmarks like Powell’s Books and the International Rose Test Garden to craft breweries, food cart pods, and outdoor adventures in the nearby Columbia River Gorge, Portland draws a wide variety of visitors seeking unique stays.

While regulations in Portland’s short-term rental market require careful navigation, properties that meet compliance standards can offer strong returns. Well-located homes in neighborhoods like the Pearl District, Alberta Arts, and Sellwood often command higher nightly rates due to their proximity to dining, shopping, and cultural hotspots.

Additionally, the city's appeal to both leisure travelers and business professionals creates demand year-round, particularly for properties that cater to remote workers with features like fast Wi-Fi and comfortable workspaces.

As experienced property managers, we help you evaluate potential investments by analyzing market trends, projected occupancy rates, and revenue potential. With the right guidance and a strategic approach, Portland properties can be a rewarding addition to your investment portfolio.

Managing an Airbnb property in Portland requires attention to detail, local expertise, and a proactive approach. Our comprehensive Airbnb management services are designed to maximize your property’s potential while taking the stress off your plate.

Here’s what we handle for you:

• Listing Optimization: We create and maintain professional, high-quality Airbnb listings with compelling descriptions, eye-catching photography, and optimized keywords to ensure your property ranks highly in search results.
• Dynamic Pricing: Using data-driven tools, we adjust nightly rates based on demand, seasonality, and local events to maximize your revenue without sacrificing occupancy.
• Guest Communication: From pre-arrival questions to post-stay reviews, we manage all guest interactions promptly and professionally. Our team is on-call 24/7 to address guest inquiries or concerns.
• Housekeeping and Maintenance: Every stay includes professional cleaning, routine inspections, and on-demand repairs to keep your Airbnb in top condition.
• Compliance Assistance: Portland’s short-term rental regulations can be complex. We help you navigate permitting requirements and ensure your property remains compliant.
• Review Management: Positive reviews are crucial for success on Airbnb. We encourage guest feedback and address reviews strategically to build your property’s reputation.

Whether you’re new to Airbnb or a seasoned host, our tailored services ensure your property stands out in Portland’s competitive market. By partnering with us, you can enjoy the benefits of Airbnb hosting while we handle the day-to-day operations.